Managed IT Services

Your Comprehensive IT Solution.  With a Managed Service Plan by IT Designs, we are your IT department. We take care of all of your organization's IT needs, so that you are free to focus on what matters.  IT Designs integrates seamlessly with your organization to design, manage, monitor and support your entire IT network.

Managed Service Plan Features

Assessment and Planning

Every complex project needs a plan.  We begin with a conversation to help understand your current and future needs.  We then develop a concrete plan to get your organization's technology up to speed, from mobile devices, to desktop systems, to server architecture and beyond.

Assessments are performed to create a baseline of needs, assets, and configurations.  Our team is experienced with understanding and planning the long‐term strategic IT requirements of organizations.  We can help you plan and budget for the resources you need to keep your organization’s technology secure, optimized, and up to date.

Available Features

Technology and Security Assessment

Strategic IT Planning

Asset and Lifecycle Management

Monitoring and Management

Having up‐to‐date information about the components that make up your IT infrastructure is critical to ensure it continues to run smoothly.  The ongoing performance, stability, and security of your devices and services are continuously monitored using our advanced tools.  This allows us to predict issues and resolve them before they impact your productivity or put your organization at risk.

Available Features

Network and Cloud Monitoring

Server Monitoring

Backup Monitoring

Workstation Monitoring

Preventative Maintenance

Routine maintenance ensures the performance and stability of your hardware and software.  Using our customized management system, we are able to schedule these maintenance tasks on a regular basis to keep your IT systems running smoothly.

Available Features

Server Maintenance

Network Device Maintenance

Windows Update Management

Third-party Patch Management

Managed Security and Backup

Our fully‐managed anti‐virus/anti‐malware software allows us to actively monitor and manage the security of your devices, ensuring that your organization is protected and secure.  Our managed backup solution provides cloud‐based protection of your critical data.  Firewall and VPN services allow secure and convenient access to your data by authorized people and keep unauthorized people out.

Available Features

Managed Anti-virus and Anti-malware

Firewall Management

VPN Management

Managed Backup

Disaster Recovery Audit


When your users have IT issues, our experienced help desk team is ready to provide assistance.  Your staff can contact us by phone, email, or through our support portal when they have an issue.  Our advanced management software allows our technicians to quickly assist with tasks like software installation or troubleshoot problems remotely.  Our team of certified technicians is ready to come to you when the need arises.

Available Features

Telephone support

Remote Control Support

On-site Support

Advanced Issue-tracking Sytem

Hardware and Software

Our many partnerships with vendors and suppliers allow us to provide the latest and greatest hardware and software at discounted prices.  Want us to take care of it all for you?  Our Hardware as a Service (HaaS) plan allows us to keep your staff furnished with current models of laptop or desktop computers, as well as the servers and network devices behind the scenes at a predicable monthly cost.

Available Features

Server Hardware

Laptop or Desktop PCs

Network Infrastructure Hardware

Microsoft Office 365

Ready to get started?

Find out if a Managed Service Plan is right for your organization.  Every customer has unique needs, so every service plan is personalized.  Let's start the conversation!