Managed Service Plan Features
Assessment and Planning
Every complex project needs a plan. We begin with a conversation to help understand your current and future needs. We then develop a concrete plan to get your organization's technology up to speed, from mobile devices, to desktop systems, to server architecture and beyond.
Assessments are performed to create a baseline of needs, assets, and configurations. Our team is experienced with understanding and planning the long‐term strategic IT requirements of organizations. We can help you plan and budget for the resources you need to keep your organization’s technology secure, optimized, and up to date.
Monitoring and Management
Having up‐to‐date information about the components that make up your IT infrastructure is critical to ensure it continues to run smoothly. The ongoing performance, stability, and security of your devices and services are continuously monitored using our advanced tools. This allows us to predict issues and resolve them before they impact your productivity or put your organization at risk.
Routine maintenance ensures the performance and stability of your hardware and software. Using our customized management system, we are able to schedule these maintenance tasks on a regular basis to keep your IT systems running smoothly.
Managed Security and Backup
Our fully‐managed anti‐virus/anti‐malware software allows us to actively monitor and manage the security of your devices, ensuring that your organization is protected and secure. Our managed backup solution provides cloud‐based protection of your critical data. Firewall and VPN services allow secure and convenient access to your data by authorized people and keep unauthorized people out.
When your users have IT issues, our experienced help desk team is ready to provide assistance. Your staff can contact us by phone, email, or through our support portal when they have an issue. Our advanced management software allows our technicians to quickly assist with tasks like software installation or troubleshoot problems remotely. Our team of certified technicians is ready to come to you when the need arises.
Hardware and Software
Our many partnerships with vendors and suppliers allow us to provide the latest and greatest hardware and software at discounted prices. Want us to take care of it all for you? Our Hardware as a Service (HaaS) plan allows us to keep your staff furnished with current models of laptop or desktop computers, as well as the servers and network devices behind the scenes at a predicable monthly cost.
Ready to get started?
Find out if a Managed Service Plan is right for your organization. Every customer has unique needs, so every service plan is personalized. Let's start the conversation!